Returns & Exchanges

We want you to love your KITSCH essentials, which is why we offer a 90-day hassle-free return policy for most of our beauty and hair accessories. If you are not completely satisfied with your purchase, we are here to help you find a better fit or provide a full refund.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund or exchange.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand off your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.