Frequently Asked Questions
Everything you need to know about your KITSCH beauty favorites.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days within the United States, while international shipping varies by location.
What is your return policy?
We want you to love your KITSCH products! If you are not completely satisfied, you can return unopened items within 30 days of purchase for a full refund, excluding shipping costs.
Are KITSCH hair accessories suitable for all hair types?
Yes, our products are designed with inclusivity in mind. From our satin pillowcases to our eco-friendly hair ties, we offer solutions for fine, thick, curly, and coily hair textures.
Do you offer international shipping?
We sure do! KITSCH ships to most countries worldwide. Shipping rates and delivery times will be calculated at checkout based on your specific location.
How do I care for my satin pillowcases and heatless curlers?
To maintain the quality of your satin products, we recommend machine washing them on a cold, gentle cycle and hanging them to air dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.